A non-urgent service providing telephone based screening / needs assessment, consultation, service navigation and referral to free counselling at local Recovery Alberta clinics in Banff, Canmore and Lake Louise.

Available 24 hours, 7 days a week, offering confidential support, information and referrals to Albertans experiencing addiction concerns, including problem gambling.

Provides 24hr emotional support, resources, referalls to specialized Sexual Assault Services throughout Alberta.

Free, confidential, non-judgmental support from tobacco cessation counsellors. From 8am-8pm.

AA is a spiritual program of action to support those recovering from alcohol. If you have a problem with alcohol, you are welcome to attend any meeting of AA anywhere in the world. The Calgary AA website lists all in person meetings held in Canmore and Banff as well as online meetings options.

Provides walk-in mental health counselling, with no appointment necessary, from 2-9pm everyday through the Urgent Care deparment. Emergency room is open 24/7 for additional urgent mental health support.

Connects you with primary care clinics for services from doctors, nurses, and other allied health professionals. Offers free counselling for mild mental health concerns.

Provides walk-in mental health counselling, with no appointment necessary, from 2-9pm everyday through the Urgent Care deparment. Emergency room is open 24/7 for additional urgent mental health support.

Provides 24hr crisis intervention services and emotional support via phone calls, text, or online chat sessions.
Online chat

The Homelessness Society of the Bow Valley offers two programs: an emergency winter shelter in Canmore and an outreach program (available year-round) to provide support to individuals experiencing homelessness and housing insecurity within the Bow Valley.

A brochure providing information on organizations and other resources that can help you find housing.

Emergency financial help for people who don’t have resources to meet their basic needs like food, clothing, transportation, and shelter.

Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, multilingual and confidential support to help all young people Feel Out Loud.

Available 24 hours, 7 days a week, offering confidential support, information and referrals to Albertans experiencing mental health concerns.  

Trans Lifeline’s Hotline is a peer support phone service run by trans people for our trans and questioning peers. Call us if you need someone trans to talk to, even if you’re not in a crisis or if you’re not sure you’re trans. Available from 11am-7pm.

Free single-session counselling for caregivers with children under the age of 18 in the home, or for youth and children under 18 themselves in Alberta. Appointments usually available within 3 business days.

SARVSS assists victims of crime throughout the criminal justice process by providing the core services of information, support, and referrals. SARVSS also supports communities by providing resources and support to people undergoing loss and tragic circumstances.

A safe space to talk, 24 hours a day, every day of the year.

Supports women who are experiencing intimate partner violence and sexualized violence. Empowers clients to make safe and informed decisions through awareness, prevention, and one-on-one support.